What is Blueprints
Blueprints2.0 is an application that can be operated by users working from desktop and mobile platforms. It provides step-by-step instruction guides for ALL Bell Agents when executing trouble-shooting for customers.
Devices
Desktop and Mobile
Key Roles
UX/UI Strategy, UI Structure/Wireframes, Prototypes, Frontend Development and UI Project Management
UX/UI Challenges
- Adhere to the client’s design guidelines.
- A lot of stakeholders